jyjilibet's Privacy Policy
Your personal information is our highest priority. This policy explains in detail how jyjilibet collects, uses, and protects your information.
1. Introduction and Scope of Application
jyjilibet ("we", "our", or "platform") provides a secure and transparent online gaming service for users in Bangladesh. This Privacy Policy ("Policy") informs you which information we collect when you register, log in, or use any service on jyjilibet, how that information is processed, and what steps we take to protect your rights.
This policy applies to our website, mobile-compatible platform, and all related services. By using jyjilibet, you are considered to have given your consent to the terms of this policy. If you do not agree with this policy, please refrain from using our platform.
Our platform is for individuals aged 21 and above only. We do not knowingly collect information from minors. If it comes to our attention that information from a minor has been collected, it will be deleted immediately.
2. What Information We Collect
A Information Provided Directly
Information you provide during registration or account verification includes:
- Full name and date of birth
- Valid email address
- Mobile number (linked to bKash, Nagad, or Rocket)
- Identity document photo or other KYC documents (where applicable)
- Transaction information related to deposits and withdrawals
- The content of your communications with the support team
B Automatically Collected Information
The following information may be collected automatically when you visit our platform:
- IP address and device identifier
- Browser type and operating system
- Date, time, and duration of visit
- Page visit patterns and click data (log data)
- Information obtained through cookies and similar tracking technologies
C Information Received from Third Parties
In some cases we may receive transaction confirmation information from payment processors (bKash, Nagad, Rocket) and fraud prevention service providers. This information is used solely to verify the validity of transactions.
3. Purpose of Information Use
jyjilibet uses your information for the following legitimate purposes:
- Account Management and Verification: Completing registration, confirming identity, and maintaining account security.
- Payment Processing: Completing deposits and withdrawals via bKash, Nagad, and Rocket.
- Service Improvement: Using analytical data to improve the overall quality of the platform and the user experience.
- Communication and Support: Providing account-related notifications, transaction confirmations, and support services.
- Fraud and Abuse Prevention: Preventing illegal activity, the creation of multiple accounts, and bonus abuse.
- Responsible Gaming: Identifying problematic gaming behavior and providing assistance to protect you.
- Legal Compliance: Complying with applicable laws and regulations and responding to legitimate requests from authorities.
4. Cookies and Tracking Technologies
jyjilibet uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.
Types of cookies we use:
- Essential Cookies: Required to ensure the core functionality of the platform — login sessions, security tokens, and so on.
- Performance Cookies: To analyze page load times, error information, and user behavior.
- Functional Cookies: To remember your preferred language and settings.
You can disable cookies at any time from your browser settings. However, this may limit some functionality of the platform.
5. Information Sharing with Third Parties
jyjilibet does not sell your personal information or share it with third parties for commercial purposes. Information may be shared in the following limited circumstances:
- Payment Partners: Necessary information is shared with authorized payment providers such as bKash, Nagad, and Rocket to complete deposits and withdrawals. These partners have their own privacy policies.
- Technology Service Providers: Minimum necessary information may be shared with selected technology partners for hosting, cybersecurity, and analytics services, who are bound by confidentiality agreements.
- Legal Authorities: Information may be disclosed to fulfill court orders, legitimate requests from investigative authorities, or applicable legal obligations.
- Fraud Prevention: With regulatory bodies to prevent money laundering and investigate illegal activity.
Your information will not be shared for any purpose other than those listed above without obtaining your prior consent.
6. Data Retention and Security
Retention Period
Information is retained while your account is active and thereafter as required by law. Transaction-related information may be retained after account closure for the applicable legal period. Information that is no longer needed beyond this is securely deleted.
Security Measures
jyjilibet uses industry-standard security technology to protect your information:
- SSL/TLS encryption (for all data transfers)
- Encrypted database storage
- Two-factor authentication (2FA) support
- Regular security audits
- Restricted staff access policy
Steps in the Event of a Security Breach
If a data security breach occurs, we will notify affected users as quickly as possible and take immediate steps to limit the damage. If you notice any suspicious activity, please contact us at [email protected].
7. Your Data Rights
As a jyjilibet user, you have the following rights:
- Right of Access: You may request to know what information we hold about you.
- Right of Rectification: You may request correction of incorrect or incomplete information.
- Right of Erasure: You may request deletion of information that falls outside legal obligations.
- Right to Restriction of Processing: You may request that the use of your information be limited in certain circumstances.
- Right to Data Portability: You may receive a structured copy of your personal information.
- Right to Object to Marketing: You have the option to opt out of promotional communications.
To exercise these rights, send a request to [email protected]. We will respond to verifiable requests within a reasonable time. In some cases there may be partial limitations due to legal obligations.
8. Protection of Minors' Information
jyjilibet is an adults-only platform for individuals aged 21 and above only. We do not knowingly collect or process personal information from any minor.
Age verification is in place during the registration process. If we are informed that a minor's information has been collected by mistake, we will promptly close that account and delete the relevant information. If you have any information on this matter, please contact us.
9. Changes to the Privacy Policy
jyjilibet may revise this privacy policy from time to time. When changes are made:
- The updated policy will be published on this page and the "Last Updated" date at the top will change.
- For significant changes, you will be notified in advance via your registered email or through the platform.
- If you continue using the platform after changes are made, you will be considered to have accepted the new policy.
If you have any questions or concerns about the policy, please contact us — we are always committed to responding transparently.
10. Contact Us
For more information, please read our Terms and Conditions and Responsible Gaming pages. jyjilibet always respects your privacy and is committed to ensuring a safe, transparent gaming environment.